Front Desk Staffing

Front Desk Staffing Services

The front desk staff is a visitor’s first impression of the hotel. Oftentimes, a visitor will begin to form an opinion of the organization based on how the front desk team members treat them. As a result, your front desk staff needs to be a living, breathing representation of your brand’s values.

Finding the ideal candidate in your area can be challenging, especially with 65% of hotels experiencing staffing shortages. Luckily, HotelStaff.com can help. We partner with hotels of all sizes to provide rapid, tailored staffing solutions to meet your position’s specifications.

What We Look for in a Hotel Front Desk Candidate

At HotelStaff.com, we understand the importance of having a responsible, friendly face at the front desk. We will look at the position you want to fill and help find the best candidate for the role based on your brand requirements.

In general, some top skills we look for in front desk hotel staff include:

Exceptional communication: A front desk worker should be articulate, friendly, and able to communicate effectively with guests. This communication effort should extend to working collaboratively with other hotel departments for seamless service.
Problem-solving abilities: Front desk staff often need to handle complaints and find creative solutions to unexpected problems. We look for individuals who always maintain a professional demeanor — even under pressure.
Customer service orientation: An individual working in hospitality should have a genuine desire to help others, going the extra mile when needed to ensure guest satisfaction. The ideal candidate should offer a positive attitude and active listening skills to provide personalized service.
Attention to detail and organization: Accuracy is essential when handling reservations, requests, and payments. Hotel front desk staff should be flexible to effectively multitask and stay organized.

HotelStaff.com Is More Than a Front Desk Concierge Staffing Agency

Our decades of experience allow us to understand what your resort truly needs. Whether it’s recurring problems with cleanliness or high turnover rates, count on us to help you build a team that works for you — and with you. We take the guesswork out of the staffing process so you can focus on delivering the best service possible.

Book a Consultation for Hotel Front Desk Staffing Solutions Today

Instead of a front desk staffing agency, HotelStaff.com is one of the leading front desk contract staffing companies in the industry, serving hotels nationwide. Let us handle the specifics so you can focus on your growing company’s success. Schedule your free consultation with us today to get started.

Your One-Stop Solution for All Your Staffing Needs

From front-of-house to back-of-house, we provide a comprehensive range of staffing solutions to meet the diverse needs of hotels, resorts, and restaurants.

Whether you’re gearing up for a busy season, hosting a special event, or looking to fill a single position or build an entire team…we have the experience and expertise to connect you with the right people.

Ready For Stress-Free Staffing?

Take the first step towards staffing success – click the button below to schedule your free consultation and discover how we can help you elevate your hospitality business to new heights.

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HotelStaff.com
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